Brobot Industries Privacy Policy

1. Information We Collect

We collect information in three primary categories:

• Information You Directly Provide: When you contact us via email ([email protected]), submit a consultation request, contract our services, or register for Scintilla platform access, we may collect your name, email address, phone number, company name, billing details, and project specifications.
• Scintilla Platform & Telemetry Data: For clients and partners utilizing our Scintilla hardware orchestration, edge computing, and IoT telemetry services, we collect machine-generated operational data. This may include unique hardware identifiers (e.g., MAC addresses, device serial numbers), device firmware versions, sensor telemetry (e.g., thermal, power, environmental, load, voltage), network connectivity health, uptime logs, and error diagnostic traces.
• Automatically Collected Technical Data: When you browse our websites, our hosting and security infrastructure (powered by Cloudflare) automatically logs standard web server information. This includes IP addresses, browser types, operating system environments, referring URLs, timestamps of access, and page request headers.
• Local Preferences: We use local storage mechanisms strictly for functional user preferences, such as dark/light display mode toggles (`data-bs-theme`). We do not deploy invasive third-party cross-site advertising tracking cookies.

2. How We Use Collected Information

We utilize the collected information strictly for legitimate commercial and technical purposes:

• To design, build, deliver, and support engineering, construction, and technical consulting deliverables requested by you.
• To operate, route, monitor, scale, and secure the Scintilla platform, delivering real-time telemetry streams, edge device orchestration, and automated operational diagnostics.
• To respond promptly to client correspondence, service inquiries, and project milestones.
• To detect, prevent, and mitigate security threats, cyberattacks, unauthorized device access, or technical outages across our infrastructure.
• To comply with binding legal requirements, tax regulations, and contractual commitments.

3. Scintilla Services & Telemetry Data Governance

4. Information Sharing & Third-Party Processors

Brobot Industries does not sell, rent, monetize, or trade your personal information or telemetry datasets to data brokers, advertisers, or third parties under any circumstances.

We share data only with verified service providers who assist us in delivering infrastructure and operational services under strict confidentiality obligations:

• Cloudflare: Global CDN delivery, DNS management, edge caching, DDoS mitigation, and SSL/TLS termination.
• Communications & Email Services: Secure transactional mail services used for client correspondence and service notifications.
• Creator Support (Buy Me a Coffee): Optional voluntary contributions processed through Buy Me a Coffee under their independent privacy terms.
• Legal & Regulatory Authorities: We disclose information only when compelled by valid legal processes (e.g., subpoena, court order) or when necessary to protect the life, safety, or legal rights of Brobot Industries, our users, or the public.

5. Data Security & Storage

We implement defense-in-depth technical, administrative, and physical safeguards designed to protect personal information and industrial telemetry from unauthorized access, accidental alteration, disclosure, or destruction. These measures include encrypted communication channels, restricted role-based administrative access, periodic security audits, and hardened edge infrastructure.

6. Data Retention

We retain personal information and telemetry metrics only for as long as necessary to fulfill the operational purposes for which it was gathered, maintain active Scintilla platform subscriptions, settle outstanding balances, or satisfy statutory record-keeping and audit obligations. When data is no longer required, it is securely purged or anonymized.

7. Your Rights & Choices

Depending on your jurisdiction, you possess specific rights regarding your personal data:

• Access & Inspection: You may request confirmation of whether we hold personal data about you and obtain a copy.
• Rectification: You may request the correction of inaccurate or incomplete personal records.
• Deletion: You may request the deletion of your personal records, subject to ongoing legal or contractual retention necessities.
• Opt-Out of Inquiries: You may request cessation of marketing or non-essential communications at any time.

To exercise any of these rights, please email us directly at [email protected] with the subject line "Privacy Request".

8. Children's Privacy

Our web properties, consulting services, and Scintilla platform are strictly directed to professionals, businesses, and adults over the age of 18. We do not knowingly collect or solicit personal information from children.

9. Policy Updates

Brobot Industries reserves the right to modify or amend this Privacy Policy periodically to reflect technological enhancements, operational changes, or legal requirements. When modifications are made, the revised date at the top of this document will be updated. Continued use of our site or services after changes constitute acceptance of the revised policy.

10. Contact Us

If you have questions, comments, or concerns regarding this Privacy Policy or our Scintilla services data practices, please reach out to us: